![Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4 Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4](https://external-preview.redd.it/-ttIRMjBLmggsJJz8-Dbdda36hjUsbdWPILzJIFNhaE.jpg?auto=webp&s=19c5a47cdc9225612f65ae8c0839e98fe47eee79)
Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4
![PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe](https://www.psu.com/wp/wp-content/uploads/2017/12/playstation-games-2017.jpg)
PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe
![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![Ask PlayStation on Twitter: "@HattanAsali We have sent you a Direct Message via Twitter with further instructions." / Twitter Ask PlayStation on Twitter: "@HattanAsali We have sent you a Direct Message via Twitter with further instructions." / Twitter](https://pbs.twimg.com/media/DfaiKHJW0AECbFX.jpg)